Bit Charge 2 Not Incrementing Floors

I am taking the same paths i usually take and have even gone up flights of stairs with no change.

Bit charge 2 not incrementing floors. On vacation i spent hours in a land cruiser in africa while my charge 2 assumed i was 1 riding a mountain bike. Hope you reach your fitness goals in not time. Would someone at fitbit please fix this issued. It s great to have you here.

Your charge 2 will celebrate when you reach your main goal. Hey guys julie msn allanhvass and grandmasusu. This is my second fitbit charge 2 in less than 3 weeks and both were not counting the floor accurately. I previously had a fitbit one and in the four years i wore it i never had this problem and that fitbit only cost 99.

Sorry to hear that your charge 2 wasn t counting stairs and for the delay in my reply. Thank you so much for trying my suggestions and for sharing your experience in the community. Yeah i noticed that the charge 2 is counting less floors than the charge hr. So i paid 149 thinking i was.

Is there anything else to try. Not tracking any steps or activity. Mtbiker26 welcome to the fitbit community. The fact that it worked for you may encourage other members to try the suggestions and possible solve the issue.

Hallo i ve got my fitbit since november 2017. It will count 1 floor for every 10 ft it detects you climbed. Why is my fitbit charge 2 not counting floors. Calories burned total for day including rest active minutes with strenuous activity.

Let me help you with your charge 2 not counting floors nor notifying you about new badges. Nothing seems to work. Or to put it another way if you walk up 17 steps and the tracker only increased the step count by 6 steps then don t expect a floor to be added. For example in my own experience i can tell you that when i go running uphill i m getting around 40 floors due to the elevation the tracker records floors and before when i was using my charge hr i got around 50 to 60 and the route and distance is exactly the.

Sorry for the delay in my reply. In short if steps where not recorded as you walked up the stairs then nether will floors be recorded. All day heart rate and zones. I retartet my fitbit i paired my fitbit as a new one.

Our video looks at how to restart the fitbit charge 2. And 2 climbing over 100 floors a day. Solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community solved my fitbit charge 2 won t count stairs community read floor decor lakeland florida. Your device uses it s altimeter to detect variance in altitude.

At first all the floors i went up were counted by the fitbit. I returned from vacation and my charge 2 is no longer tracking floors.